The aims of the CAB are:

To ensure that individuals do not suffer through lack of knowledge of their rights and responsibilites or of the services available to them, or through an inability to express their needs effectively.

And equally

To exercise a responsible influence on the development of social policies and services, both locally and nationally.

We are independant of central and local government. Although we receive funding from the local council, we are an individually registered charity and are not permitted to accept any funding that affects our independance.

We will not tell anyone outside the CAB service what you have told us, or even that you have visited us unless you say that we can.

Our service is committed to Equal Opportunities both in providing services to the public and also as an employer. We are committed to opposing any discrimination on the basis of race, colour, gender or disability. We seek to implement this policy in all aspects of our work.